At Webs Appz, we strive to ensure the satisfaction of all our customers. This Refund Policy outlines the terms under which we offer refunds for the services and products purchased on our website, https://websappz.com. By purchasing from our website, you agree to the terms set forth in this policy. Please read it carefully to understand your rights and the conditions under which a refund may be requested.

Eligibility for Refunds

We aim to provide high-quality products and services. However, we understand that sometimes things may not go as expected. The following outlines our eligibility criteria for refunds:

Services and Deliverables
If you have purchased a service (such as website development, design, or digital marketing), a refund request will be considered if the work is not delivered as per the agreed-upon terms and timeline. Refunds for services are not applicable if the service has already been completed, even if the outcome does not meet your full expectations.

Product Purchases
If you purchase a physical product (for example, merchandise) from our website, you are eligible for a refund only if the product is defective, damaged, or incorrect. You must notify us within 14 days of receiving the product, and we will guide you through the return process.

Non-refundable Purchases
Some purchases may be non-refundable, such as custom orders, downloadable digital products (e.g., templates, digital tools), and services that have already been rendered in full.

Requesting a Refund

To request a refund, please follow these steps:

Contact Us
Send us an email at [email protected] or use our contact form on the website. In your email, include the following details:

Order number or service reference.
A brief description of the reason for the refund request.
Any relevant supporting documentation or evidence, such as screenshots or communications that highlight the issue.
Review Process
Once we receive your refund request, our team will review it and determine whether it meets the criteria outlined in this policy. We will notify you of the outcome within 7 business days.

Refund Approval or Denial
If your refund request is approved, we will process the refund to the original payment method used during the purchase. If the request is denied, we will provide a detailed explanation of why the request did not meet the requirements for a refund.

Refund Process

If your refund request is approved, the following steps will be taken:

Refund Method
Refunds will be processed to the original payment method. If you paid by credit card, the funds will be returned to the same credit card. If you paid via PayPal or another payment gateway, the refund will be issued through that same platform.

Processing Time
Refunds will be processed within 7 business days after approval. Please note that it may take up to 14 business days for the refund to appear in your account, depending on your payment provider.

Partial Refunds
In cases where a partial refund is applicable (such as for services rendered partially or goods returned in non-original condition), we will process the refund based on the value of the unfulfilled portion.

Conditions and Limitations

Timing of Refund Requests
Refunds must be requested within 14 days of purchase or service delivery. After 14 days, we cannot offer a refund for products or services that have been rendered.

Refund Eligibility for Customized Services
For custom services such as tailored website design or marketing strategies, we will evaluate refund requests on a case-by-case basis. If the service has already been initiated or completed, refunds will not be granted unless the terms were violated or the final deliverable deviates significantly from the agreement.

Non-refundable Fees
Any processing fees, transaction fees, or additional charges associated with your purchase are non-refundable. This includes fees charged by third-party services such as payment processors or domain registrars.

Change of Mind
Refunds will not be granted for change of mind or if you decide that you no longer require the service after it has been initiated.

How to Contact Us

If you have any questions or concerns regarding our refund policy, or if you would like to initiate a refund request, please contact us through one of the following methods:

Email: [email protected]
Phone: 0524087515
Contact Form:  https://websappz.com/contactus
We are committed to resolving any issues you may have in a prompt and professional manner.

Amendments to the Refund Policy

We may update or amend this Refund Policy from time to time. Any changes will be reflected on this page with the updated date. We recommend that you review this policy periodically to stay informed about our refund procedures.